Neutralizing Nuclear Verdicts in P&C

Tech Trends #36: Neutralizing Nuclear Verdicts in P&C

LAURA:
Welcome to this season’s Tech Prince filmed in Sydney, Australia.
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PNC insurers are facing a surge in nuclear verdicts, jury awards exceeding $10 million, but predictive analytics are helping many carriers fight back.

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Despite being wildly disproportionate with the facts in a case, these verdicts have tripled since 2020 with a median

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award now topping $44 million. Even thermonuclear verdicts over $100 million are increasingly common.

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Take the $1.7 billion jury award from an initial $10 million claim

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or the $31 billion ruling against a local bar.

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This kind of escalation inflates claims costs beyond $15 billion annually,

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threatening the sustainability of insurance products. Drivers include social inflation,

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growing public mistrust of corporations,

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and plaintiff tactics like reptile theory.

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Amplifying these trends is third-party litigation funding, where hedge funds bank roll lawsuits for a cut of the payout.

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Plaintiff firms also use advanced analytics to exploit weaknesses, shop favorable venues, and profile jurors via

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social media. Gallagher Ree reports these trends extend beyond the US,

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affecting Australia, Canada, and the UK.

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In Australia, high value claims are rising, reaching awards of nearly $14 million, boosted by class actions and increased third-party funding.

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But carriers operating with modern platforms like Guidewire are fighting back by using the embedded claims intel

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solution. Claims Intel activates at intake. Applying predictive analytics to score exposures and litigation risk.

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This includes scoring the likelihood a claimant will retain an attorney or pursue litigation.

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Claims intel ensures these claims get the right attention from the right adjusters as early as needed to

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deescalate high- risk claims. Carriers can tap powerful litigation management solutions from Guidewire’s partner ecosystem,

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including insure tech Vanguard graduate Case Glide, which streamlines litigation management by integrating crucial data directly into workflows.

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super important to finally level the playing field so that these attorneys can go toe-to-toe with the plaintiff bar and start winning cases.

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Jurors can also access solutions from our insured tech vanguard’s program.

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Claim deck for instance provides collaborative workspaces to enhance case management. These and other solutions

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enable carriers to predict litigation risks, guide defense strategies early,

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and diffuse social inflation and plaintiff tactics effectively. In an era of nuclear verdicts, it’s essential for

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carriers to fight back in an ongoing battle they can’t afford to lose.

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